Eeze is a Malta-based, technology-driven company that has been developing world-leading online gaming solutions since 1999. Underpinned by a history that directly interconnects with the rise of online gambling, the company has been a key pioneer within the international market. Over the years, Eeze has amassed a world-class team of gambling specialists who remain at the frontiers of innovation within this ever-evolving industry. With a focus on being an international B2B Slots and Live Casino provider with our Eeze brand, we have over 900 talented team members based in various locations across Europe, with our headquarters and studio in Malta - Europe’s leading iGaming hub.

Role summary

As a Product Business Analyst, you will help shape and deliver internal tools used by internal teams. You will work closely with Product Owners/Managers, stakeholders, and engineering to discover needs, define clear requirements, and ensure solutions are usable, compliant, and measurable.

Responsibilities:

· Partner with Product Owners/Managers to drive day-to-day product discovery and delivery for internal tools.

· Collaborate with stakeholders (e.g., Game teams, Operations, Finance, Risk/Compliance, Customer Support) to gather, analyse, and document requirements.

· Translate business needs into user stories, use cases, process flows, and acceptance criteria that are ready for development.

· Maintain and continuously improve product documentation (Confluence), including specifications and release notes.

· Support process improvement: identify inefficiencies, propose solution options, and evaluate impact on teams and KPIs.

· Work with engineering to clarify scope, assumptions, dependencies, and edge cases; help break down work into actionable tasks.

· Help prioritize features and enhancements based on business value, risk, effort, and stakeholder impact.

· Analyse product performance and adoption using data (usage metrics, operational KPIs, user feedback) and communicate insights via reports and presentations.

· Support testing and release readiness: collaborate with QA to ensure test scenarios align with business requirements; validate outcomes with stakeholders.

· Enable successful rollout: coordinate training sessions, user guides, and stakeholder communication when new functionality is introduced.

Qualifications

· 4–5+ years of experience in Business Analysis, Product Analysis, or a similar role.

· Strong understanding of Agile ways of working (Scrum and/or Kanban) and experience working with cross-functional teams.

· Excellent requirements and documentation skills (clear, structured, and testable).

· Proficiency with Atlassian tools (Jira, Confluence); ability to manage backlogs and documentation effectively.

· Strong analytical and problem-solving skills; comfortable working with data to validate decisions.

· Strong English communication skills (written and verbal).

· Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.

Required Skills

· Ability to closely monitor and maintain accurate card shuffling, sorting, and counting processes according to company procedures.

· Competence in managing and maintaining order for all equipment and playing cards.

· Willingness to adapt to changing priorities, including shift changes and covering for colleagues when necessary.

· Strong sense of responsibility for maintaining the integrity of live table operations and ensuring consistent on-time performance.

· Cooperative attitude and ability to work effectively within a team.

· Nice to have

· Experience with internal tools/back-office platforms.

What’s in it for you?

· Experience a dynamic and team-orientated work environment

· Opportunities for personal growth and learning

· An open, inclusive and supportive team where you will be valued, and your suggestions will be welcome

· 26 days paid holiday per year, in addition to local public holidays

· Birthday Leave, a paid day off in the month of your birthday

· Competitive Salary

· Hybrid Working

· Risk Benefits such as Pension, Life Assurance (4x annual salary), Private Medical Insurance

· Annual Wellness Allowance

· Team Building Opportunities

· Flexible core hours between 10am – 4pm

· Receive support whenever you need it with our Employee Assistance Program, available 24/7.

· Local discounts and more…

Our team is committed to keeping remuneration and benefits under constant review to make sure what we offer stays relevant.