Job Summary

The Casino Operations Coordinator is a mid-level operational role responsible for supporting the strategic initiatives and live casino operations’ daily needs. Acting as the right hand to the Line Manager, this role ensures smooth coordination of operational workflows, supplier communications, card and utilities management, and cross-departmental alignment. The Coordinator plays a critical role in maintaining efficiency, accuracy, and business continuity across live casino operations.

Key Responsibilities:

Operational Coordination

• Coordinate daily operational tasks and ensure seamless execution across live casino floor operations.

• Track, follow up, and report on ongoing operational initiatives as assigned by the Line Manager.

• Maintain operational calendars, deadlines, and task lists to ensure timely completion of action items.

• Monitor performance indicators, preparing summaries and operational insights when required.

Card & Utilities Management

• Manage ordering, inventory tracking, and distribution of playing cards, consumables, and other operational utilities.

• Coordinate with the card room and production teams to ensure accurate handling, preparation, and timely delivery of materials.

• Maintain updated logs and forecasts to prevent shortages or overstock.

• Any other ad-hoc duties required by the company.

Supplier & Stakeholder Communications

• Act as the primary point of contact for suppliers related to cards and operational consumables.

• Handle purchase orders, delivery tracking, invoicing coordination, and issue escalation.

• Ensure clear and professional communication between external suppliers and internal stakeholders.

Support to the Line Manager

• Assist with project coordination, documentation, and reporting of strategic initiatives.

• Prepare operational briefs, progress updates, and structured meeting notes.

• Provide recommendations and insights to help streamline processes and improve efficiency.

• Maintain confidentiality and act as a trusted operational partner to the Line Manager.

Cross Departmental Alignment

• Liaise with compliance, training, HR, scheduling, and technical departments on operational needs.

• Support communication flow between management teams, ensuring clarity, alignment, and timely updates.

• Assist in coordinating internal meetings, audits, and follow-up actions.

Skills & Competencies:

• Strong organisational and coordination skills with the ability to manage multiple priorities.

• Excellent verbal and written communication skills.

• High attention to detail, accuracy, and time management.

• Proactive problem-solving and ability to work independently.

• Relationship-building skills with both internal teams and external suppliers.

• Ability to work under pressure in a fast-paced, 24/7 operational environment.

Qualifications & Experience:

• 2– 3 years experience in operations, administration, or coordination roles (casino or gaming industry experience is an advantage).

• Experience dealing with suppliers, procurement, or inventory management.

• Strong proficiency in Excel, reporting tools, and operational documentation.

• Understanding of live casino workflows is considered an asset.

What’s in it for you:

• Experience a dynamic and team-orientated work environment.

• Opportunities for personal growth and learning.

• An open, inclusive and supportive team where you will be valued, and your suggestions will be welcome.

• 24 paid holiday per year. This is in addition to local public holidays.

• Life Assurance (2x annual salary).

• Private Medical Insurance.

• Access to an in-house gym.

• €400 annual wellness allowance.

• Team Building Opportunities.

• Lunch and fruit provided at the office.

• Local discounts and more.