Business Analyst (Operations)
Job Summary
The Business Analyst will act as the bridge between stakeholders and the product/technology teams. They will be responsible for gathering, analyzing, and documenting business requirements, ensuring alignment between business objectives and technical solutions within the online gaming environment.
Key Responsibilities
• Gather and document detailed business requirements from stakeholders (Product, Operations, Compliance, Marketing, Risk, Customer Support).
• Translate requirements into functional specifications and user stories for development teams.
• Work closely with UX/UI, QA, and Developers to ensure smooth delivery of features and projects.
• Support product backlog management, including prioritization and grooming.
• Perform data-driven analysis to identify trends, customer behaviours, and product performance improvements.
• Participate in UAT planning and execution, ensuring requirements are met.
• Assist in regulatory and compliance-driven initiatives (e.g., MGA, IOM and other jurisdictions, responsible gaming requirements).
• Support ad hoc reporting and analysis for management decisions.
Requirements
• Bachelor’s degree in Business, IT, or related field.
• 2–4 years of experience as a Business Analyst, preferably in iGaming, Fintech, or other highly regulated industries.
• Strong knowledge of requirements gathering, documentation, and Agile/Scrum practices.
• Analytical mindset with good problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Familiarity with Jira/Confluence (or similar tools).
• Understanding of online gaming platforms (Casino, Sportsbook, Payments, CRM) is an asset.
What’s in it for you?
• Competitive salary
• €400 annual Wellness Allowance
• Daily Free lunch
• Life Insurance (2x annual salary)
• Private Medical Insurance (from the 1st day)
• Access to an in-house gym
• Social events and parties
• Lunch and fruit provided at the office/studio
• Local discounts and more
- Department
- Malta Ops
- Locations
- Birkirkara
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